Trifle Solutions was founded over 20 years ago by Shahida Afzal, herself a telephone sales expert with an excellent track record in getting results across her career.
Shahida was consistently disappointed by the standard of telemarketing taking place both within outsourced services and in internal telemarketing teams. She identified several key flaws in the way telemarketing was structured and conducted. This left her determined to prove that a different way was not only possible, but that it would produce the consistent results that all businesses need.
Ahead of the curve, Shahida realised the potential offered by highly intelligent and well qualified parents who’d exited their careers to look after their children. By offering flexible working before it was even a recognised path, she was able to bring brilliant minds back into the workforce and create a unique talent pool to serve her clients. As the team has grown, the backgrounds of her staff have become more diverse, but these early members have remained a yardstick for the quality of employee required at Trifle.
The culture at Trifle is very distinctive and something we’re rightly proud of. We hand pick professionals who are driven, self-motivated and most of all love the work they do. Every employee is supported and empowered to bring their A-game to your project, every single day, for instance.
As they join the team, each member receives comprehensive training in our unique approach to building relationships on the phone, allowing them to get the contacts that even your own team can’t. As a result, once they’re ready, they’re supported throughout their campaigns and progress along a defined career development pathway to keep them highly engaged and interested in achieving more.
“Shahida and her team were highly professional and worked hard to find the best sales approach for Solar PV. They generated a number of appointments for us in what we know to be a very difficult industry.”
“Trifle Solutions are a fantastic company to work with, dedicated to generating sales leads and appointments for my business.”
“We have been extremely impressed with Shahida and her team, a great company to work with. They have taken great care to understand our business and become part of the team. Thank you for all your help in generating valuable leads for our business.”
“It has been a pleasure working with Shahida and her team. I would highly recommend Trifle Solutions to any business looking to generate high quality leads and appointments.”
“Just a note to say how impressed we were with the marketing you and your staff carried out for Triangle Fire Systems. This is a very specialist field and difficult to get doors open but despite that your efforts have produced valuable leads. I appreciated the weekly updates sent on the spreadsheet and it is particularly refreshing in this day and age not to have to be tied into a lengthy contract. My only concern now is how to handle the increased work load once the leads turn into real contracts.”